Policy for Refunds and Returns

Refunds and Returns Policy
We want you to be satisfied with your purchase. Below are the details of our refund and return policy:



  1. Refund Eligibility:



    • Personalized products (e.g., certificates) are non-refundable as they are created specifically for you.

    • Non-personalized products may be returned within 14 days after delivery, provided they are in their original condition.



  2. How to Request a Refund:



    • Please contact us at [email address] with your order details and the reason for your request.

    • Refund requests will be processed within 14 days of receiving the returned product (if applicable).



  3. Shipping Costs:



    • The cost of returning the product is the responsibility of the customer unless the product is defective.



  4. Exceptions:



    • Digital products are non-refundable once downloaded or accessed.

    For more details, refer to our Terms and Conditions.